If you've changed your mind about an order you placed on the website, and the order HAS NOT been fulfilled/assigned a tracking number, you can request to our team that we cancel and refund your order. However, a cancellation request does come with a
Subscription customers receive multiple notifications PRIOR to the order payment processing and creating a new order to be shipped. If you did not manage your account PRIOR to the order being processed, and you'd like to cancel the order shipment BEF
We are unable to cancel/refund orders that have already been picked up by the carrier and well into the shipment process. Once the package leaves the building, it is in the hands and care of the respective carrier (i.e. USPS, FedEx, DHL, etc.). You c