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Subscription Orders

What is a subscription

With a Swolverine subscription you are electing to receive your selected products on a recurring basis. You are able to select the frequency and products of your liking, as well as have access to a personalized account that you can login to on the we

Why is my email invalid when I try to log into my account

If you are getting an error message that you do not have a recognized account and you have a recurring subscription order. You will need to create an account with the same email you used to place your original order. Once you create your account, you

How do I log into my subscription account

If you do not have an account or get an error message, please email us and say ‘I cannot log into my account and would like to request an account reset’. We will then email you an account invite for you to reestablish your login information. If you n

Why don't discounts work on my subscripton

Discount codes do not apply to subscription orders since they're already marked down 15%. If you would like to use a discount code, you must apply them to one time purchased orders only.

What should I do if my subscription payment did not go through?

If your subscription payment did not go through, you can update your payment information by following this link and logging into your account. After updating your information, we will attempt to process your payment again. If you need further assista

How do I manage my subscription orders?

To manage your subscription orders, log into the subscription dashboard where you can:. It's important to note that the subscription management is in the hands of the customer, and the support team does not manage subscriptions on your behalf. In cas

How do I approach your brand for reselling permission?

If you are interested in reselling our products, please fill out a wholesale application here. Once your application is received, you will be contacted by our wholesale team for further action and more information. Our wholesale program is very simpl

What if I can't select a product flavor for my subscription because it's out of stock?

When managing your subscription, product flavors that are out of stock cannot be selected. If you wish to choose a flavor that is currently unavailable. You can can manually update your subscription once the flavor is back in stock. However, please n

How can I manage my subscription preferences?

Customers have the autonomy to manage their subscription preferences directly. We do not manage your subscription on your behalf. Here's how you can adjust your subscription:1. Log in to your account.2. Navigate to 'Manage Subscription'.3. Make produ

How can I request account and information deletion?

To delete your account and all associated information, please log in to our website and make the necessary changes. We do not manage account deletions on your behalf. Should you need assistance with other matters, let us know. If you're looking to ca