What if I use an incorrect addressUpdated 10 months ago
Customers are responsible for ensuring they have entered a correct delivery address. We are unable to redirect packages or process any refunds once your order is placed. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we unfortunately cannot reimburse you if your order does not make its way to you.
Swolverine is not responsible for lost orders due to incorrect addresses provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all correct information. If you have made a mistake when ordering an item please get in touch as soon as possible by emailing [email protected] and we will do our very best to update your delivery address if your item(s) have not been processed for shipment. If your order has not yet been delivered, we highly recommend contacting the carrier who is delivering your item to update your address details.