What can I do if I received the wrong order or an order meant for someone else?Updated 10 months ago

If you receive a wrong order, please contact customer support with the order number or a picture of the packing slip. You may be asked to:

1. Keep the received product and receive an invoice for them at a discounted rate.
2. Return the product using a return label that the customer support will provide.

The correct items will then be shipped out to you, and customer support will work swiftly to resolve the issue and apologize for any inconvenience caused.